Privacy Policy

Last Updated: April 1, 2025

1. Introduction

Streamline.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate automation platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personal identification information, including but not limited to:

• Name, email address, and phone number
• Business information such as company name and job title
• Billing information and transaction data
• User credentials for our platform
• Communication preferences

2.2 Real Estate Data

When using our platform, we may process property data, lease information, tenant communications, and other real estate documentation as part of our services. This information is processed according to our customer agreements and GDPR regulations.

2.3 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information may include IP address, device information, browser type, operating system, page views, time spent on pages, and other diagnostic data.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our platform
• Processing transactions and managing user accounts
• Responding to inquiries and providing customer support
• Sending administrative information and service updates
• Marketing our services (with your consent where required)
• Analyzing usage patterns to enhance user experience
• Ensuring the security of our platform
• Complying with legal obligations

4. GDPR Compliance

As stated in our main platform information, Streamline.ai is GDPR compliant. If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent at any time

5. Data Security

Streamline.ai maintains ISO 27001 and SOC 2 certifications, demonstrating our commitment to information security. We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, regular security assessments, and employee training.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Hosting

As mentioned in our platform information, you can choose to host your data in your preferred region (EU, Germany, or US) to comply with relevant data sovereignty requirements.

8. Third-Party Services

Our platform may integrate with third-party services or contain links to third-party websites. These third parties have their own privacy policies, and we do not accept responsibility or liability for their policies or practices. We encourage you to read the privacy policies of any third-party services you use in connection with our platform.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.