Terms and Conditions

Guidelines and legal terms for using the Streamline.ai platform

Last Updated: April 1, 2025

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Streamline.ai (“we,” “us” or “our”), concerning your access to and use of the Streamline.ai platform.

By accessing or using the Streamline.ai platform, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the platform.

2. Platform Services

Streamline.ai provides an AI-powered automation platform specifically designed for the German real estate sector, offering features including but not limited to:

  • Data room automation
  • Real estate teaser generation
  • Workflow automation across tenant management, maintenance, finance, and procurement
  • Document processing and tagging
  • Real-time dashboards and integrations
  • Communication management, including WhatsApp integration

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the platform and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Free Trial and Subscription

We offer a free trial period for our platform as indicated on our website. After the trial period, continued use of the platform requires a paid subscription. All billing terms and conditions will be specified during the subscription process.

Your subscription renews automatically unless canceled according to the cancellation procedures outlined in your subscription agreement. We reserve the right to change subscription fees upon reasonable notice.

5. Intellectual Property

The Streamline.ai platform, including its original content, features, and functionality, is owned by Streamline.ai and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of our platform content except as expressly authorized by us.

6. User Content and Data

By uploading content to the platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and process the information and content you provide through our platform, subject to our Privacy Policy.

You retain all rights to your data. We will only use your data in accordance with these Terms and our Privacy Policy.

7. Compliance and Security

As mentioned in our platform information, Streamline.ai is ISO 27001, SOC 2, and GDPR compliant. We implement role-based access controls and maintain a full audit trail to ensure proper data handling and security.

You agree to use the platform in compliance with all applicable laws and regulations. You are prohibited from using the platform for any illegal or unauthorized purpose.

8. Limitation of Liability

In no event shall Streamline.ai, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the platform.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the platform will immediately cease.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.